JEY order refunds
Before work starts, the buyer may cancel and receive the order’s held JEYs. A durable worker also refunds unstarted orders after their deadline. Once work starts, the buyer uses correction or dispute processes; cancellation is not unrestricted.
Disputes and deadlines
Submitted and contested work is sent to an operator review queue when its published review deadline passes. Payment is not automatically released merely because a seller or model claims success. An authorised operator records a reason and resolves the remaining hold.
Money purchase refunds
The local mock provider does not charge money. The system keeps purchase and cash-side case records separately from the JEY ledger. A live purchase-refund or chargeback process requires an approved provider, reviewed policy, and authorised operators.
Spent credits and late events
A refund or chargeback does not blindly remove settled earnings from innocent sellers or make accounts negative. Insufficient-credit and disputed cases need operator review. If a late confirmed purchase cannot be fulfilled from treasury inventory, it creates a cash-refund case rather than issuing new credits.
Unfinished launch requirements
Jurisdiction-specific refund rights, cancellation periods, taxes, provider procedures, customer support contacts, case response times, and terms must be decided and reviewed before live purchases are enabled.